East Orange, New Jersey
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Customer service

Update by user Nov 12, 2015

SHOP.NHL.COM

Not NHLSHOP.COM

Original review posted by user Nov 12, 2015

Just read the text in the attached snapshot.Youll see what to expect when shopping from NHLSHOP.COM.

I received contradictory emails about shipping; WELL PAST their shipping guidelines, even for personalized materials. I cant deal with incompetence and this chat shows why customer service in American companies sucks. Its not service, its frustration. Your order shipped, it didnt ship, etc.

a different email everyday. Ill NEVER shop there again. BUYER BEWARE. They dont listen or take the time to read what you type.

Phonecalls are worse so we tried chat.

The customer is never right.My last order from NHLSHOP.COM

Reason of review: Poor customer service.

Preferred solution: Price reduction.

I didn't like: Customer service.

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